Frequently Asked Questions
Everything you need to know about our authentic Irish knitwear and heritage gifts.
Where are your products manufactured?
The vast majority of our products, including our signature Aran sweaters and wool capes, are authentically crafted in Ireland by traditional weavers and knitters.
Do you offer international shipping?
Yes, we ship worldwide. We offer express delivery options to the United States, Canada, Australia, and Europe with full tracking provided for every order.
How should I care for my wool garments?
To preserve the quality of your Irish wool, we recommend hand washing in lukewarm water with a mild wool detergent and laying flat to dry. Avoid machine washing or tumble drying.
What is your return policy?
We offer a 90-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original condition for a full refund or exchange.
How do I determine the correct size for Aran sweaters?
Our sweaters generally follow standard sizing, but as they are handmade, slight variations occur. We provide a detailed size guide on each product page to help you find the perfect fit.
Will I have to pay customs duties?
For customers in the USA, orders under $800 are typically duty-free. For other international destinations, local taxes and duties may apply depending on your country's regulations.